Your Outsourced Marketing Department for Surrey Accounting Firms

I work with a small number of accountancy firms on a monthly retainer, handling all their marketing as a dedicated extension of their team, without the cost or commitment of hiring in-house.

WHO I WORK WITH

Marketing Partner for Accountancy Firms

Most accountancy firms don't have a marketing problem. They have a capacity and consistency problem. The expertise is there. The ambition is there. But marketing keeps getting deprioritised because there's always client work to do first.

That's where I come in.

I offer a dedicated monthly retainer service for accountancy firms who are ready to grow with proper marketing behind them. I become part of your team, handling your strategy, your SEO, your content, your social media and your online presence, so you can focus on running the firm.

One point of contact. Full marketing delivery. No hiring headaches.

Sarena Harwood
WHY FIRMS STRUGGLE TO GROW

Marketing Challenges for Accountancy Firms

When I review an accountancy firm’s marketing, I often see similar challenges appearing across the business.

Over time, services evolve, teams grow and firms develop new specialisms, but the marketing often struggles to keep up and communicate this clearly to both prospective and existing clients.

Here’s what I typically find:

  • Websites that look outdated and undersell the firm
    They fail to build trust, authority or credibility, so better clients look elsewhere.

  • Competitors appearing above the firm on Google
    Even smaller or newer firms outrank them, taking visibility and enquiries.

  • A steady flow of low-fee, price-focused enquiries
    Because the website and messaging attract the wrong type of client.

  • Marketing that never gets done
    Partners are too busy, and there’s no dedicated resource, so marketing becomes inconsistent and not targeting the right prospects.

  • Firms not adapting to changes in search and AI
    Search behaviour is evolving quickly, but many firms still rely on outdated marketing approaches.

How This Impacts the Firm

When marketing isn’t given clear direction or ongoing attention, it can gradually affect how the firm attracts, communicates with and retains clients.

Some of the most common impacts I see include:

You miss out on higher-fee clients

You waste time on poor-fit enquiries

Your pipeline becomes unpredictable

Competitors take the clients who should be choosing your firm

These challenges are often not caused by the quality of the firm itself, but by marketing that no longer reflects the expertise you hold, the services you offer and direction the firm is going in.

A SYSTEM THAT DRIVES REAL ROI

My 3-Step Framework for Accounting Firms


1. Audit & Growth
Plan

Identify what's holding your firm back and create a clear path to higher-value clients, stronger visibility and predictable growth.

2. Website + Local Visibility Upgrade

Transform your website into a trust-building, conversion-driven sales asset and improve your Google presence so ideal clients find you first.

3. Ongoing Outsourced Marketing Support

Your marketing handled every month: SEO, content, email, optimisation and prospect nurturing to give you consistent, qualified enquiries without lifting a finger.
    Book Your Discovery Call

    Speak to Sarena Harwood, MCIM

    WHY THIS WORKS

    Good Marketing Should Help Firms Attract the Right Clients

    • Your market is competitive so standing out is essential for growth

    • Business owners choose the accountant they trust online

    • An outdated website signals low credibility

    • You gain a ready-made marketing department at a fraction of the cost
    ROI & OUTCOMES 

    Marketing Support That Grows Your Firm

    • Better-fit enquiries
      Marketing that reflects the firm properly to attract businesses that are a stronger fit for your services and expertise.

    • More consistent marketing activity
      Ongoing support helps ensure marketing stays active and aligned with the firm’s growth goals throughout the year.

    • Stronger positioning and communication
      Consistent marketing helps communicate the firm’s expertise, people and value more clearly to both new and existing clients.

    • Improved awareness of your wider services
      Many firms offer far more than compliance work. Marketing helps clients better understand the full support and expertise available within the firm.

    • More time back for partners and the wider team
      Marketing no longer becomes an inconsistent admin task alongside client work, with ongoing support helping move activity forward consistently.

    Your website and marketing might not reflect the firm you’ve become, and that could be costing you better clients.
    MARKETING WITH A CLEARER DIRECTION

    My Marketing Services

    Strategic Marketing & Direction


    I support accountancy firms with strategic marketing that aligns with their growth goals, ideal clients and wider business direction.

    The focus isn’t just on “doing marketing”, it’s about creating a more joined-up and consistent approach that helps firms attract the right enquiries, communicate their expertise more clearly and support long-term growth.

    This Includes:

    • Marketing Audit & Review

    • Ideal Client Positioning

    • Marketing Strategy & Planning

    View Strategy Services
    Strategic Marketing Direction
    Digital Marketing For Accounting Firms

    Digital Marketing for Accounting Firms


    I support accountancy firms with strategic digital marketing designed to improve positioning, strengthen online presence and attract better-fit enquiries over time.

    This Includes:

    • SEO, Local SEO & AI Search

    • Content Marketing & Blogging
    • LinkedIn & Social Media Support

    • Email Marketing & Client Communication

    View Digital Services
    FLEXIBLE SUPPORT OPTIONS

    One-Off Projects or Monthly Retainers

    Ad-Hoc Projects

    One-off marketing support without the long-term commitment

    Focused marketing projects designed to solve specific issues or prepare your firm for growth.

    Not every business is ready for a monthly retainer straight away.
    Ad-hoc projects give you clarity, improvements, or essential setup work.

    Typical projects include:

    • Marketing growth plans & strategic roadmaps
    • Website updates and conversion audits
    • Local SEO setup or optimisation
    • Email marketing setup and nurture sequences
    • Content strategy or thought leadership projects

    Every project is clearly scoped, fixed-price, and outcome-focused.

    Many firms start here, then move into a monthly retainer once strong foundations are in place.

    Monthly Retainers

    Ongoing marketing, handled for you, without hiring in-house

    Consistent, proactive marketing delivered every month by an experienced marketing specialist who understands your firm and your goals.

    This option is ideal for firms that want steady growth and visibility without the cost, risk, or management time involved in hiring a full-time employee.

    Retainers typically include:

    • Ongoing SEO and content management (blogs & thought leadership)
    • Website updates and conversion improvements
    • Email marketing and prospect nurturing campaigns
    • Monthly reporting and ongoing optimisation
    • Client retention strategies to increase loyalty and lifetime value

    Your marketing is planned, executed, and optimised continuously, giving you the impact of an in-house marketing team.

    Book Your Discovery Call

    Book A Retainer Discovery Call

    MY CLIENTS

    Firm's I've Worked With

    WallsMan Creative
    Harling & Kirk
    Crestview Tax & Advisory
    Vertex Accounting
    Pinnacle Tax Services
    Westfield Accounting
    TESTIMONIALS

    What Surrey Accountants Say

    • Erin Walls
      Erin Walls
      Founder & Director
      "We’ve worked with Sarena for years. She understands the challenges of accounting firms and delivers consistent solutions you can rely on."
    • Frank Harling
      Frank Harling
      Certified Chartered Accountant
      "Sarena quickly became part of our team. She’s supportive, knowledgeable, and genuinely invested in helping our firm succeed."
    • Tom Kirk
      Tom Kirk
      Tax Director
      "Sarena is proactive, organised, and easy to work with. She manages our marketing seamlessly, allowing us to focus on running the practice."
      GET STARTED

      Ready to have proper marketing behind your firm?

      I work with a small number of accountancy firms on a monthly retainer basis. If you're ready for consistent, strategic marketing handled entirely on your behalf. I'd love to have a conversation.